Starting Wage:  $26.75/hr.

Company Standards

At Angel of the Winds, the World’s Friendliest, Casino Resort we require all team members to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

Responsibilities

• Coordinates and conducts drawings, entertainment, events including group, community, promotions, tournaments, parties, booths, giveaways and staff incentives.
• Creates promotion prizes, Creates EBS promotions and Kiosk promotions including point multiplier strategy and bonus incentives 
• Contribute to Angel of The Winds’ community outreach presence and ensure Angel of the Winds’ brand and image are upheld through the community outreach efforts by the active participation with local groups, key organizations and events that represent our core customer base.
• Actively promote Angel of The Winds through public relations by identifying key contacts in the area; develop and foster these relationships to leverage local PR efforts and maximize exposure for on-site and off-site events; actively function as the PR liaison for the company.
• Assists the marketing team in developing and implanting various marketing strategies, objectives, targets and plans and help develop public relations strategies.
• Acts as contact/liaison with outside organizations with requests for donations. 
• Works with team to provide, place, and distribute in-house advertising and communication support including posters, banners, signage, and fliers for events, promotions, and entertainment. 
• Helps order all event and promotional collateral, proofing all materials for accuracy and completeness.
• Interacts with team members and management to ensure complete understanding, execution and selling points of all promotions and events.
• Support the marketing department by helping with editing, proofreading, printing, distributing and processing projects and/or signage.
• Ensure compliance with Tribal, State, Federal, and NIGC regulations.
• Ensure control/protection of company assets.
• Work nights, weekends and holidays as required.
• Performs other duties as assigned.

Qualifications

• Exceptional guest services skills required.
• AA degree from a college or university; and/or two years directly related experience in marketing or equivalent combination of education and experience preferred.
• Creativity, excellent writing and editing skills required.
• Proven ability to effectively communicate in a group setting; public speaking experience preferred.
• Event planning and strong public relations experience preferred.
• Must be highly creative and have an eye for detail. Copywriting experience preferred.
• Demonstrated experience determining market trends, competition, potential markets, and recommending methods to expand and develop marketing operations within the gaming industry.
• Demonstrated experience in developing, organizing, and completing projects within budget and time constraints. Proven problem-solving, organizational and multitasking skills are essential.
• Skill in identifying and resolving administrative problems under pressure conditions. Ability to work well with multiple projects under tight deadlines in a professional manner and in an unsupervised atmosphere.
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task.
• Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
• Casino and Hotel experience preferred.
• Ability to travel locally and occasionally out of state.

Certificates, Licenses, Regulations

• Must be able to obtain and maintain a Class A gaming license from the Stillaguamish Tribal Gaming Agency.

Physical Demands and Work Environment

Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement daily with sedentary work, occasional bending and crouching. This position requires being outside in different weather conditions for some of the events. This is a 24 hour, 7 days a week work operation.