Starting Wage:  $77,970/annually

Company Standards

At Angel of the Winds, the World’s Friendliest, Casino Resort, we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values: Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

Responsibilities

• Supervise, train, and schedule Stewarding Team Members; ensure compliance with policies, safety, and HACCP guidelines.
• Oversee daily operations of kitchen dish areas, storage areas, and bars; assist with cleaning and sanitation as needed.
• Monitor pest control, equipment maintenance, and chemical usage; track inventory and ensure proper storage.
• Issue, track, and ensure return of chemicals and PPE per shift.
• Conduct regular inspections (weekly, monthly, quarterly) to maintain standards.
• Manage banquet equipment, small wares, and silverware in conjunction with Banquet Manager; ensure items are cleaned, polished, and ready for events.
• Support banquet team with setup and breakdown, including offsite catering and food truck events.
• Enforce safety protocols, proper use of tools, and compliance with MSDS.
• Complete employee appraisals, recommend disciplinary actions, and uphold training standards.
• Attend departmental, safety, and training meetings; ensure adherence to all policies and regulations.
• Follows all department and casino policies, procedures, and regulations as required.
• Ensure compliance with Tribal, State, Federal, and NIGC regulations.
• Work flexible hours (nights, weekends, holidays, extended shifts).
• Perform all other duties as assigned

Qualifications

• Exceptional guest service skills required.
• Three to five years Food and Beverage operations related experience and/or training; or equivalent combination of education and experience.  Previous management experience is strongly preferred.
• Excellent interpersonal, leadership, communication decision making and problem-solving skills.
• Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
• Serv-safe Certification preferred, MSDS, and HACCP knowledge preferred.
• The ability to drive large vehicles (box truck, refrigerated truck, food truck) is strongly preferred.

Certificates, Licenses, Regulations

• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
• Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
• Must have a valid Washington State Driver License.

Physical Demands and Work Environment

Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting and/or lifting up to 75 pounds of force occasionally, and/or up to 40 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Frequently requires working in walk-in refrigerators and freezers at temperatures as low as -10F. Requires repetitive movement with the ability to stand and/or walk for an entire shift. There are no adverse conditions, but employee is exposed to tobacco smoke on a regular basis. This is a 24 hour, 7 days a week work operation.